- passengers clear instructions
- Assessing the cabin
- Opening or directing passengers toward appropriate exits
- Using emergency equipment
- Helping passengers evacuate quickly
- Protecting themselves so they remain capable of assisting others
Their own safety matters too.
A flight attendant who is injured during an impact may be unable to help passengers afterward, which is one reason crew members are trained to protect themselves during critical phases of flight.
Why Passengers Don’t Usually Notice
Most passengers are focused on their own seats, phones, books, or the view outside the window.
Cabin crew, however,
